- We endeavour to deliver the best of service and response to our customer. As a result, we are constantly seeking better ways to improve our service and customer satisfaction.

- If for any reason you are not satisfied and you wish to make a complaint, you may do so in writing by email to [email protected] or by post to 37a Bates Industrial Estate, Church Road, Harold Wood, Romford RM3 0HU, United Kingdom

- We aim to acknowledge all written complaints within 3 working days of receiving them and respond to them within 5 working days.