PillDoctor™ Policy in relation to our Opioid Pain Killers
Pain Killing medicines that contain opiates such as Codeine,
Dihydrocodeine, tramadol, Co-codamol and Co-dydramol can become addictive
if used incorrectly either intentionally or unintentionally. Pill Doctor
puts patient safety as it’s number 1 priority when prescribing such
- A patient will only be allowed to order one form of pain relief
medication at any one time. If a patient needs to take a
combination of different classes of pain killer, then they
would be best having a face to face consultation with their own
- Prescriptions for these types of medicines will only be issued
on the basis of a detailed consultation. Orders with minimal
information will be rejected or the doctor will call to request
more information, delaying your order.
- Dosage instructions for these medicines will vary depending on
your condition, however the prescribing doctors will follow
recommended guidance in the British National Formulary (BNF)
when issuing your prescription. It is recommended that you read
the dosage instructions associated with your product before
- If we become aware a patient has ordered similar medicines from
PillDoctor as well as other online providers, we will refuse
future requests for a consultation. Our software is designed to
control regularity of ordering of these medicines and to
identify similar accounts to prevent duplicate purchasing.
- Customers are expected to use their own card to pay for
medicines. Our verification checks require correct information
to be entered at all times for a successful transaction.
- The prescribing doctors will take extra care when prescribing
pain relief for persons under 25 years old, as it is unusual
for persons of this age to require this level of pain relief.
Repeat orders may be rejected for this age group.
- Pill Doctor strongly advises patients to agree to allow the
consultation to be shared with their own GP. If they do so an
e-mail or letter detailing the prescribed medicine and
consultation will be forwarded to their NHS GP.
- Patients must not order on another person’s behalf. In order to
pass our security verification, the patient themselves is
required to input information to allow it to be checked against
national databases for proof of age and identity.